Common Questions
Frequently Asked Questions
How long does shipping to Rwanda take?
Air freight (DHL/FedEx) from Mumbai to Rwanda typically takes 5–7 business days. Sea freight takes 14–28 days and is suitable for large bulk orders. All orders confirmed before 3 PM IST ship the same day.
Do you supply both OEM and aftermarket Komatsu parts?
Yes — we supply OEM-specification aftermarket Komatsu parts as standard, and can source genuine OEM parts on request. Both grades ship with commercial invoice, packing list, and certificate of origin.
What documentation do you provide for international orders?
Every export shipment includes a commercial invoice, packing list, certificate of origin (COO), and GST invoice. HS codes are declared accurately on all documents. LC (Letter of Credit) is accepted for large orders.
Can you source Komatsu parts not listed on your website?
Yes — send us the part number on WhatsApp and we will check availability within 60 minutes from our network of 200+ suppliers across India. Hard-to-find and discontinued parts are a speciality.
What payment methods do you accept?
Wire transfer (TT/SWIFT), Letter of Credit (LC for orders above USD 10,000), and online payment for smaller orders. We invoice in USD, EUR, or INR.
Do you supply Komatsu PC200-8 parts?
Yes — PC200-7 and PC200-8 are our highest-volume Komatsu models. We stock SAA6D107E engine filters, K3V112 pump seal kits, bucket/boom/arm cylinder seal kits, swing motor seals, undercarriage, and electrical parts.
Can you supply Komatsu D155 dozer parts?
Yes. D155A-5, D155A-6, and D155A-7 parts include SAA6D140E-3 engine filters, final drive sun/ring gears, track links, ripper cylinder seals, and blade lift cylinder kits. These are high-value parts we stock regularly for mining operators.
Do you stock Komatsu SAA6D114E engine parts?
Yes — SAA6D114E is used in the PC300-7/8 and D65-15/17. We stock injectors, cylinder liner kits, gasket sets, oil filters, fuel filters, and turbocharger assemblies.